Key takeaways

  • Ask how the schedule is set and who adjusts it
  • Ask what each visit includes and what you receive
  • Ask how records and reminders work
  • Check local licensing requirements with the relevant authority

Start with the schedule

Ask how the interval is chosen. A good provider walks the property and asks about use before suggesting a schedule, rather than quoting the same plan for every house.

Ask whether the schedule can be changed and what happens if you miss a visit.

Ask what a visit includes

A cleaning is not the same as maintenance. Ask which drains are cleaned, which methods are used, whether flow is tested and whether you get a written record after each visit.

For restaurants, ask how grease trap service and disposal are handled.

Ask about records and reminders

A plan is only as good as its follow-through. Ask how you will be reminded, how records are stored and how you can get a copy. For businesses, ask whether the record is suitable for an inspector.

Ask what the provider does if a camera or a cleaning shows a problem.

Check the basics

Licensing and insurance requirements vary by city and county. Ask for the provider’s information and check it with the relevant local authority rather than relying on a statement. Ask for references from similar properties.

Trust a provider who is clear about what a plan can and cannot do.

Quick answers

Should I compare several quotes?

It helps. Compare the scope, not just the price.

What is a red flag?

A promise that drains will never clog, pressure to sign immediately or a vague description of what a visit includes.

Ready to put this on a schedule?

Call (615) 952-0844 or send the form below, and we will suggest a plan for your property.