Key takeaways

  • Most tenant clogs come from the same few causes
  • Notices at move-in work better than notices after a clog
  • Planned cleaning cuts repeat calls
  • Keep a log so patterns show

The usual causes

Grease poured into kitchen sinks, wipes flushed down toilets, hair in showers and paper products that should be in the trash cause most tenant clogs. Older plumbing and shared stacks make the effects bigger.

Knowing the cause tells you what to fix.

Tell tenants early and kindly

Include a short note about what not to put down drains in the move-in packet and again at renewal, and put a small sign in bathrooms. Explain why; people follow rules they understand.

Offer a drain cover as a welcome gift.

Plan cleaning, not calls

A scheduled cleaning of the stacks and common drains means problems get found by your provider, not by a tenant at midnight. Add a flow test and a note about problem units to each visit.

Planned visits also give you a record to show owners.

Watch the log

After a few visits, the log shows which units, stacks or buildings call the most. Those are where an extra visit, a camera check or a repair will help. Fix the pattern, not just the call.

A good provider will point out the patterns.

Quick answers

Can I charge tenants for clogs?

That depends on your lease and local rules. Ask your attorney.

Are flushable wipes okay?

They are a common cause of clogs. The safe rule is the trash can.

Ready to put this on a schedule?

Call (615) 952-0844 or send the form below, and we will suggest a plan for your property.